Is there a way to contact support?

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Sean Luse

• October 24, 2022 06:01

I work with a company that has a supported app, however the product information page is outdated.

Who should I contact?

The page in contact is https://app.box.com/app-center/box_for_kintone/app

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  AJ

  • October 24, 2022 17:04

  Hi Sean,

  Welcome to the Box Community! I'm happy to help.

  Phone support is only available for business accounts and higher and can be requested here https://support.box.com/hc/en-us/requests/new.

  Have you gone downloading this app selection in your Box account and followed the steps provided in the instructions?

  We have limited support for this app and I would highly suggest that you reach out to Kintone support for this as they are capable of the scope for their application.

  Best,

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  Sean Luse

  • October 25, 2022 00:31

  Thank you AJ.

  Basically, I am Kintone support, and the page is outdated. Who would I contact to update the page?

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  Sean Luse

  • October 31, 2022 04:36

  AJ,

  Is there any update regarding this?

  Thanks,

  Sean

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