why there is no options that I can directly change my plan?

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hao chen

• October 30, 2022 14:04

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  AJ

  • October 31, 2022 18:50

  Hi Hao,

  Welcome to the Box Community! I'm happy to help.

  Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0808 189 0504 our Billing Team to work directly with you.

  Best,    

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