Collaboration folder doesn't appear after acceptance
AnsweredI got an email with the request to collaborate, accepted the request, and still unable to see either the collaborator or the folder's content.
Thanks
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Hi Arik,
Welcome to the Box Community! I'm happy to help.
I investigated the account and don't see that shared folder. Please make sure that this is the correct email address for the invitation.
I suggest that you contact the owner of the folder to send you the invitation again.
Please check these helpful articles from our Box Product Support page.
https://support.box.com/hc/en-us/articles/360043696854-Inviting-Collaborators
https://support.box.com/hc/en-us/articles/360044196073-Collaboration-Frequently-Asked-Questions
Best,
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