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I can't see the file that should be here.

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谷垣康平

The file you can see in the web version but doesn't look like  an exploer.

I wanna be see the file on my PC,but also don't there.

Is there a solution?

Plz help me. 

 

 

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  • AJ

    Hi 谷垣康平,

    Welcome to the Box Community! I'm happy to help.

    To better understand your concern regarding the files you are pertaining to. Are these uploaded files owned by you or shared by another collaborator?

    Are you trying to access these files from your Box webapp or from Box Sync or Box Drive?

    Please elaborate more about this concern for us to be on the same page and have this rectified.

    Best,

     

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