Have problems with download of files
Answered
I want to download files from Box. When I click download at a file, nothing happens. I have tried multiple browsers and got help from IT at my company, with no solution to the problem. My colleague downloads the files with no problem.
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Hi Henrik,
Welcome to the Box Community! I'm happy to help.
It looks like you are trying to download files that was shared to you.
I suggest that you check this article from our Box Product Support page about "Understanding Collaboration Permission Levels" regrding the type of access level you have on this folder.
https://support.box.com/hc/en-us/articles/360044196413-Understanding-Collaborator-Permission-Levels
Best,
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