What scopes or permissions are needed to list users? App can't but I can via postman

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Rachel Kaufman

• February 14, 2023 15:40

When logged in as myself through Postman, an API call to  https://{{api.box.com}}/2.0/users works as expected. When using my app through the Python SDK, the Box client call to list users returns an empty list. I'm assuming I'm missing some sort of permission but I have given the app as many permissions as I can see to on the settings page--what am I missing? Thank you!

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  Alex Novotny

  • February 15, 2023 17:05

  Hi - 

  Can you send me the client id of the application(s) in question? Normally this is a permissions issue... you are using the same application for both? 

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  Rachel Kaufman

  • February 15, 2023 17:18

  I am not, as my initial post says. When logged into Postman _as myself_ I am able to hit the endpoint. The app, which has client ID 831fvcg1i5aq599wji6kouh4loow7z8d, cannot return useful data from the endpoint. I agree with you that it's a permissions issue!

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  Alex Novotny

  • February 15, 2023 17:24

  Can you have the admin reauthorize the app - then try again?

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