Not Receiving Verification Email

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Caleb Kunce

• February 15, 2023 16:16

I am not receiving the confirmation email to verify a box account. Whenever I try to login it just says that it will send an email with a confirmation link but I haven't received it.

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  AJ

  • February 15, 2023 23:22

  Hi Caleb,

  Welcome to the Box Community! I'm happy to help.

  This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

  Please check your email for updates. 

  Best, 

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  Lauren Shumaker

  • May 15, 2023 20:57

  has this been resolved? I'm having the same issue and can't find a resolution

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