2段階認証の解除

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永瀬　知真

• March 02, 2023 05:21

2段階認証に設定した携帯電話を変更したため、BOXにログイン出来ないメンバがいます。

そのメンバの2段階認証を解除したいのですが、解除方法を教えてください。

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  AJ

  • March 03, 2023 19:44

  Hi 永瀬　知真,

  Welcome to the Box Community! I’m happy to help.

  This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist.

  Google Translate or other tools may help! If any community members are able to understand and help, it would be greatly appreciated!

  Regards,

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  Atsuyuki Kubota

  • July 05, 2023 05:18

  Hi,

  I have the similar question as above. One of our corporate user lost thier moible devise used for MFA verificatation. Is there any chance for the system administor to disable MFA to let this user to login? Later, he/she can enable FMA with thier new mobile devise. 

  Thanks in advance!

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