Reactivate account

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puttachart

• March 07, 2023 03:35

i cannot reactivate an account "Email address redacted".

This account was deactivated but need to reactivate with a change of account plan from business to individual.

 

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  AJ

  • March 08, 2023 19:19

  Hi there,

  Welcome to the Box Community! I'm happy to help.

  This would be something our Box Support team would like to discuss with you and may require specific account information.  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

  Please check your email for details and updates. Thanks for your patience!

  Best,

   

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