IMMEDIATELY CANCEL MY OTHER ACCOUNT
AnsweredPLEASE CANCEL MY OTHER ACCOUNT THAT I AM GOING TO BE MENTION.. I DO NOT HAVE A BUSINESS I AM JUST A UNIVERSITY STUDENT. I was just simply trying for downloading the documents from a link that my school teacher send which is belong to our current lesson sources but app box system forced me to creating an account for being able to downloading that documents and directed me to an page that creating a business account. This page wanted my credit card informations and took my money I did not wanted this. It took my 19.45₺ from my bank account. I had a verification mail to my (Email Redacted) mail adress( this gmail adress is the account that I wanted to cancel) but the verification code is overtimed and later that whatever i tried I did not any more verification code. App box took my money and I did not even create an account. I just wanted to create a free account and download my lesson documents. Please give my money back as soon as possible and cancel my (Email Redacted) gmail and the account that i tried to create with this e mail. I am just a university student i do not have any bonds with business. Please help me and refund my money back, I feel so sad right now because of losing my school money after this accident.
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Hi Sude,
Welcome to the Box Community! I'm happy to help.
Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504.
Best,
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