My data is gone!

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Box User

March 12, 2023 13:51

I seem to have lost nearly all my files! Wow. I mistakenly used this account as my backup. For several years. It's all gone!

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AJ

March 12, 2023 15:00
Hi there,

Welcome to the Box Community! I'm happy to help.

I looked up this email and see that there are files in this account.

The content in question could have been uploaded to a different Box account or service.

Best,
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Box User

March 12, 2023 15:25
No, it wasn't uploaded to a different account or service. Yes, there are files, but most of the ones that were there are no longer there.
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Box User

March 18, 2023 13:14
Does box.com do any backups? Most of my data is gone. I’ve been using this account for several years and it appears that anything I saved prior to March 1 is gone.
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