About exceeding the number of licenses

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小野 梓

• March 15, 2023 10:49

dear box

I am currently on the Business Plus plan.

The number of licenses used has exceeded.
Even if it is deleted, it is automatically added and the number of licenses is exceeded repeatedly.

I need help! !

I am waiting for a reply.

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• 

  AJ

  • March 15, 2023 21:18

  Hi  there,

  Welcome to the Box Community! I'm happy to help.

  Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0808 189 0504 our Billing Team to work directly with you.

  Best,  

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  小野 梓

  • March 16, 2023 00:58

  Dear AJ

  Thank you!　I'll try.

   

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