Requesting a Refund

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Tiangey B Coomber

• March 15, 2023 19:13

A client sent documents via box.com and I had to create an account to access them. It was never my intent to have an account because my company does not use this platform.  Are you able to refund my $540? Thank you

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  AJ

  • March 15, 2023 20:53

  Hi Tiangey,

  Welcome to the Box Community! I'm happy to help.

  This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504 and to look in to this matter. 

  Best,

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