Explain How to Access Files via a Service Account

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  • Kourtney

    Hey Jon, 

    We're actually in the works of improving our documentation on this topic, so thank you for the callout! 

    Just like when Box.com directly, you're only going to be able to successfully make API calls to content the user associated with your token either owns or has collaborator access to. Therefore, you're going to need to get the email address of your JWT apps (AutomationUser) service account and add it as a collaborator on the content you'd like it to have access to. To obtain this email address you can use the get current user endpoint. If you're using our .NET SDK here are some links: 

    You also mentioned, that you may want this user to have access to all content, which could be a lot of work using the above depending on the amount of content we're talking about. Therefore, you may want to take a look at the Global Content Manager scope, which would allow the service account token to access content it does not own/have access to without doing the above.

    I hope that helped clarify, but please let me know if you need further assistance :) 

    Best, 

    Kourtney 

    Box Developer Advocate

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