Welcome to the new Box Support website. Check out all the details here on what’s changed.

Comments

1 comment

  • Sayed Shahabi

    Try the below steps:

    1. Gather all the information related to the lost folders (folder names, document names, owner, etc)
    2. Search for the lost folders from the "All Files" location. I have seen many times people drag and drop folders into other folders by mistake.
    3. Look inside your trash folder in case the folders were deleted

    Hope this is helpful!

    1
    Comment actions Permalink

Please sign in to leave a comment.