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Can I retrieve the email address?

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Ayman Srouji

Hello,

I forgot the email address I used when creating my Box App.

If I have the Client Id of my Box App, can I retrieve the email address associated with it?

Thanks!

 

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10 comments

Date Votes
  • Kourtney

    Hello, 

    I may be able to assist with this. Can you please provide the client ID of the application? 

    Best,

    Kourtney, Box Developer Advocate

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  • Ayman Srouji

    Perfect,

    Here is the Client Id I have: 72jjml68laza8sv2lpk5nfhp5hu3uy3m

    Thanks! 

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  • Kourtney

    Ayman, 

    Does cloudoperations help set you on the right path?

    Best,

    Kourtney, Box Developer Advocate

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  • Ayman Srouji

    Not sure what cloud operations means!

     

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  • Ayman Srouji

    Hello Kourtney,

    Please let me know if you need more details and I can ask our senior developer.

    Thanks!

    Ayman

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  • Kourtney

    Hey Ayman, 

    Do you know a Chris Cardinal? Unfortunately those are the best hints I'm able to give as to the email address. It is owned by the same Box enterprise as your account and therefore there are limitation on what information we can disclose. I apologize for any inconvenience. 

    Best,

    Kourtney, Box Developer Advocate.  

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  • Ayman Srouji

    Thank you Kourtney! Yes, we know Chris Cardinal.

    I appreciate your help and quick response.

    Regards!

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  • Christopher Cardinal

    Hi again Kourtney,

    We could login to https://app.box.com/developers/console using Chris's account.

    Then, we noticed that there is no any App created there as in the screen shot below?

    Can you assist us with any history on what happened on this account?

    As you know, we could find the App Client Id, which means there was an App with this Id in the past. 

    Please correct me if I am wrong and let me know if you need any more details.

    Thanks again!

    Ayman

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  • Kourtney
    • Edited

    Hello - 

    Chris's name is on the account in question, but this is still not the right email address above. I'm going to follow up on your most recent post with my recommendation on how to proceed!  

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  • Ayman Srouji

    Thank you Kourtney!

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