Missing private key and passphrase when creating JSON file

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Todd Hayes

• June 15, 2021 15:11

I created a public/private key in my app and had it authorized by the enterprise admin. But, when I download the file and add it to my application, the privateKey and passphrase are empty.

Is there a step I'm missing in creating the app? It's a OAuth2.0 Server Authentication with JWT, with read/write Content Actions, generating a new access token, app access only.

Thanks in advance,

Todd

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  Kourtney

  • June 21, 2021 14:14

  Hey Todd, 

  Are you using the button that says "generate a public/private keypair" or "download as JSON"? 

  Best,

  Kourtney, Box Developer Advocate

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  Xiaoyue Wang

  • October 28, 2021 14:33

  I've encountered the same problem too. I hit the "Generate a Public/Private keypair" button in my app, then downloaded the .json file, but the publick key, private key and passphrase fields are all empty in the .json file downloaded. In addition, I've also tried the openssl commands to manually generate the key pair, but when I hit the "Add a public key" button, nothing happened either. 

  Any assistance would be much appreciated!

  Xiaoyue

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