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  • Randy Steer (ITSO)

    You'll need an official answer from Box, so I suggest submitting a trouble ticket, but my suspicion is that it's blocked because the U.S. still continues most of its prohibition on doing business with Cuba, and Box probably complies by not allowing logins that are visibly from Cuba.

    If your employee uses a VPN hosted in Europe, and connects to that first, they might be able to then connect.  (Assuming the problem is what I think it is.)

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