Capacity does not decrease even after deleting data.

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Jamie

• April 13, 2023 16:13

Emptied trash and no space is reclaimed.  Enterprise customer with no way of fixing this. Please help

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  AJ

  • April 13, 2023 16:38

  Hi Jamie,

  Welcome to the Box Community! I'm happy to help.

  I see that we’ve already addressed your request via ticket #2835651.

  Please reach out if there’s anything else we can assist with!

  Best,

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  Jamie

  • April 13, 2023 16:55

  is there any way to do this ourselves?  

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