Welcome to the new Box Support website. Check out all the details here on what’s changed.

Box Status

Issue with Box embed widget requiring user interaction for file access

Follow
New post
Vinicius Souza

Now the links that use the Box embed widget are requiring user interaction in order to view the file. The message "For security purposes, please drag the white cloud onto the dark cloud. Keyboard users: Press spacebar to grab the cloud, arrow keys to move, and spacebar to drop." has started appearing today for all links. As a platform subscriber and a developer of Box-based applications, I would like to know how to customize the links so that user intervention is not necessary.

Thanks for your help.

3

Comments

4 comments

Date Votes
  • Alex Novotny

    I reached out to the engineering folks, and they are currently investigating this. Hopefully we will hear something on it soon. 

    0
    Comment actions Permalink
  • Kenneth Hopkins

    Good evening, any updates on this? I'm having the same issue. Thanks! 

    0
    Comment actions Permalink
  • Wendy Adams

    We are also having this issue with our Box embeds in our intranet. 

    0
    Comment actions Permalink
  • Victoria Howland

    Is there an update on this?

    0
    Comment actions Permalink

Please sign in to leave a comment.