embed_widget link doesn't work

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qa clarizen

• April 26, 2023 08:25

I noticed that about a month ago embed file links stopped working.

We use links like this one:
https://www.box.com/embed_widget/9ce9438b0072/s/0yo080g7cgkuur8rve84irpqrw080k1q

They used to work before, but now Box redirects it to the main Box page instead of opening the file.

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  Alex Novotny

  • May 05, 2023 18:33

  This may be due to a recent release of the newer version of embed. Can you try making a new embed link and see if that fixes the issue? 

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  Whitney B Patterson

  • September 19, 2024 19:37
  • Edited

  I am also having the same issue with a PDF that I uploaded today for testing:

  https://usfs-public.box.com/s/jvbzzrhypatbwbw7t1rh73asbptyf0zm

  https://usfs.app.box.com/file/1651624256931?s=jvbzzrhypatbwbw7t1rh73asbptyf0zm

  When preview the Embed widget, I first get the cloud game.  After successfully completing that, I get this error.  

  

   

  This is in a public-facing Box folder where I am the Editor role and sharing is set to "People with the link".

   

  I have tested the link while not logged in to Box and am able to view the PDF, so I don't believe it's a permissions issue- it's just that the embed widget does not appear to be functioning at all.  

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