{'error': 'invalid_grant', 'error_description': "Please check the 'sub' claim. The 'sub' specified is " 'invalid.'}

Follow

New post

Sonam Bhatia

• April 27, 2023 06:59
• Edited

Kindly help me with this error as I was facing it from so long. I checked everything i.e. my App Client Id and Client Secret are all correct.

0

• 

  Alex Novotny

  • April 27, 2023 15:45

  Hello, 

  do you mind sending me the enterprise id for your Box instance and client id of the application? 

  Thanks, 

  Alex, Box Developer Advocate

  0

  Comment actions Permalink
• 

  Sonam Bhatia

  • April 28, 2023 13:01

  Hi Alex Novotny

  My enterprise id is zero and cliend id of the application is "57iihmgthujsqpav8gafrg66dvulw655"
  
  Thanks

  0

  Comment actions Permalink
• 

  Alex Novotny

  • April 28, 2023 15:55

  Ah - I see. You will need to have a paid enterprise plan in order to use a JWT application. They have to be approved in your instances admin console - and you will only gain access to that after having a paid enterprise level account. You can also use a sandbox in created from a paid enterprise plan. 

   

  0

  Comment actions Permalink

Please sign in to leave a comment.