Cannot change my password

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Luiz Vizentini

• July 13, 2023 19:29

Hi!

I created my Box account using Gmail SSO.

I now need to set a password for my account in order to view a shared document (The owner requires all collaborators to have passwords that meet the minimum requirements). However, when I try to set a password through my Account settings, I receive the following message "There was a problem changing your password"

What should I do?

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• 

  Kimberly Oneil

  • October 23, 2023 18:28

  I am having the same problem.  Help?

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  Julie Murrell

  • April 03, 2024 04:59

  I'm also having this problem. Please advise how to handle this.

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  Chris Harvey

  • April 24, 2024 23:42

  Seems like a problem they just never plan to fix...

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