reset my privat 2FA

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Stephan Troidl

• September 10, 2023 20:01

Hello Box support team

I signed up a tody to my privat Box acount and subsequently forgot the method I used for 2FA.

Is there any way I can reset my privat 2FA?  

Many thanks,

Stephan

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  Stephan Troidl

  • September 10, 2023 20:58

  Hi, I found the app for 2FA and was able to log in successfully. Thanks

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  getharin rtyan

  • September 13, 2023 04:01
  • Edited

  Hello, 

  If you've forgotten the method you used for Two-Factor Authentication (2FA) on your private Box account, you'll need to go through the account recovery process to regain access. The steps you should follow may depend on the specific 2FA method you originally set up. My BK Experience Remember that the exact process for resetting 2FA may vary slightly depending on the policies and procedures implemented by Box Support. It's crucial to work directly with their support team to resolve this issue securely and efficiently. 

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