Email already used in a Box account but not associated with an enterprise

Completed

Follow

New post

Laura Chiera

• September 21, 2023 23:15

I am not able to add a user because "Email already used in a Box account but not associated with an enterprise."  The other box account was erroneously opened and then deleted.  We need to add her to our organization account with her work email.

7

• 

  Joel Rothman

  • November 05, 2024 23:27

  Solution is here: https://support.box.com/hc/en-us/articles/32163598260371-Inviting-Unmanaged-Users-to-Become-Managed-Users-in-Your-Organization?q_mailing_7TY4AeL8XdqWzaJp2wXg1aTZDmSMwtomsFcnh=Rp3hogU4NgxJrpfYkWqdSsFT7wcnJLdM7LAHcz66b2NMqa4BQ8cCe5Z9a

  0

  Comment actions Permalink

Please sign in to leave a comment.