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Dana Thibodeau

• January 19, 2024 20:09

I continue to get this error message. I have logged out, disabled extensions, cleared cache, nothing allows me to view the documents.

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  Penny Vavricka

  • July 23, 2024 15:13

  Hi, I keep getting the same message and it really interrupts my work flow. Especially if I need to go out and view another document and go back to that 1st one. Did you ever get this resolved?

  This is the message I keep getting:

  This preview didn’t load because the document may be protected. Please try to open or download the file to view.

  Download

  Thanks,

  Penny

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  James Glenn

  • January 22, 2025 18:33

  I get this sometimes to.  EVEN ON DOCUMENTS THAT BOX JUST OPENED SUCCESSFULLY!  Seems like a Box problem and not something we're doing wrong.

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  Jeremy Lintz

  • May 23, 2025 15:30

  I also experienced this issue.

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