Assistance Required: Slow Download Speed
Dear Box Support Team,
Issue Description: I am currently located in Iran, and I have been experiencing slow download speeds when attempting to retrieve files from my Box account. Strangely, when accessing the same account from different locations, the download speeds are significantly faster. Look like my download speed limited somehow because downloading multiple files causes speed sharing
Steps Taken: I have checked my internet connection and confirmed that the issue persists even after ensuring a stable and high-speed connection. Additionally, I have tried using different browsers to rule out any browser-specific issues. I also checked download manager apps
Request for Assistance: I kindly request your support in investigating and resolving this matter. If there are specific optimizations or settings that can be adjusted to improve download speeds in Iran, I would appreciate your guidance.
Best regards,
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