I cannot access the files
Hi!
I was able to register and open my Box account but unfortunately I cannot access any files. Whenever I try to open a file, the following message appears: “We’re sorry, we can’t preview this file type in your web browser. To view this content please download and open it on your device.”
I tried opening the files using both Google Chrome and Safari web browsers but unfortunately I was unsuccessful. Also, I cannot access the download option in the Box.
I hope you can help me with this.
Thank you!
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