Slow Download Speeds on Video Files

Hi! I am experiencing very slow download speeds on video files. I have followed the FAQ and troubleshooting instructions already but have had no success, including:

• Updating my browser
• Clearing my browser cache
• Trying different browsers and networks
• Disabling plugins and extensions
• Restarting, refreshing
• Downloading files individually rather than in large batches

Attached are the speed test I ran per the Box troubleshooting guidelines. As you can see, the actual download speeds are slower than expected.