Level up your Box knowledge with brand new learning paths on Box University. Visit training.box.com to get started

Box Status

Error in Box Drive (unhandled exception in script) since update 2.42.212, Win 10 home 64bit

Follow
New post
E Chan
  • Edited

I have the same error as a previous poster

I'm also on windows 10 home 64 bit.

This happens since update 2.42.212. Uninstalling Box and reinstalling a previously downloaded version works temporarily until the update is forced from Box.

Traceback (most recent call last):
  File "box\app\bfd_main.py", line 18, in <module>
  File "PyInstaller\loader\pyimod02_importers.py", line 378, in exec_module
  File "box\patch\win32timezone_patch.py", line 12, in <module>
  File "PyInstaller\loader\pyimod02_importers.py", line 378, in exec_module
  File "win32timezone.py", line 244, in <module>
ImportError: DLL load failed while importing win32api: The specified module could not be found.

0

Comments

1 comment

Date Votes
  • Damian Wan
    • Edited

    Having the same issue as well

    Windows 10 pro 64 bit

    Traceback (most recent call last):
      File "box\app\bfd_main.py", line 18, in <module>
      File "PyInstaller\loader\pyimod02_importers.py", line 378, in exec_module
      File "box\patch\win32timezone_patch.py", line 12, in <module>
      File "PyInstaller\loader\pyimod02_importers.py", line 378, in exec_module
      File "win32timezone.py", line 244, in <module>
    ImportError: DLL load failed while importing win32api: The specified module could not be found.

    Uninstall and reinstall fixes temporarily until the forced update,

    Is there any fix for it?

    0
    Comment actions Permalink

Please sign in to leave a comment.