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API stops giving response randomly

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SF_Developer

Hi all,


We are using create folder API of box and it is working fine but randomly it stops giving us response sometimes which is breaking our system.
We need to create multiple folders in Box (aboout 500 to 600 folders) at a time, so we are using .net WS for creating folder.
sometimes all folders are created but randomly it gives error.
Please response ASAP because it is very urgent.
Thanks
Anurag Jain

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3 comments

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  • iancrew

    What are the specific HTTP error messages you're seeing when it fails?

    Maybe you're running into the API limits? See the post at https://community.box.com/t5/Developer-Forum/API-action-vs-Rate-limit/td-p/10139 and the posts linked from there for details.

    Have you implemented exponential backoff for your calls to the API, especially for http 5xx errors?

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  • SF_Developer

    We are getting two types of responses:-

     

    1. operation_blocked_temporary - Conflict - 409

    -------------------START-------------11/16/20**removed**:39:16 PM
    Source : CreateFolderBOX
    eventName :CreateFolderBOX
    message :response.Content :{"type":"error","status":409,"code":"operation_blocked_temporary","help_url":"http:\/\/developers.box.com\/docs\/#errors","message":"The operation is blocked by another on-going operation","request_id":"removed for privacy2582c5373d084d"}response.StatusCode :Conflict
    -------------------END-------------11/16/20**removed**:39:16 PM

     

    2. status code: 0

    -------------------START-------------11/15/20**removed**:47:37 AM
    Source : CreateFolderBOX
    eventName :CreateFolderBOX
    message :response.Content :response.StatusCode :0
    -------------------END-------------11/15/20**removed**:47:37 AM

     

    Thanks

    Anurag Jain

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  • adityasrivalli

    is your problem resolved Anurag ?

     

    Even we are getting the response, even though no one using the folder being accessed.

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