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Periodic 404s calling events API

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nhill40

We have a process that hits the events API once per minute to poll for events since a known stream_position (i.e. since the last stream_position that we checked at).  Generally, this is a very reliable process, but suddenly around 5:00 AM MDT on 6/24, we started receiving periodic 404s on GET.

 

There isn't a solidly predictable pattern, but we'll get between 10 and 30 minutes worth of successful GETs (again, we do this once per minute), and then out of the blue we'll get a 404...followed by another 10 to 10 minutes worth of successful GETs until the next 404.

 

Is anyone else seeing similar behavior?

 

 

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6 comments

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  • markrobel

    Yes, we are also noticing periodic 404s when calling the Search endpoint through the Java API, over the last two days. I've added retry logic and found that it will successfully call search several times, then fail with a 404, and when I retry that same failed call, it works, etc.

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  • ecito

    We are seeing the same behavior when requesting the items for a particular folder id

     

    https://api.box.com/2.0/folders/ id>/items

     

    It will work most of the time, 404 once intermittently, then work again most of the time, fail... etc...

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  • amatta

    I am facing same 404 issue very intermittently is there any one from box the conform on this? 

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  • ChuckBoeheim

    I just opened a ticket with Box on this issue and they have now posted an incident on their status page.  You may

    want to open your own ticket, or just follow the incident page.

     

    https://status.box.com/incidents/ytwgwzvvkt4x

     

    -Chuck

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  • ChuckBoeheim

    Box says they have fixed the issue and I have stopped seeing the errors.

    -Chuck

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  • nhill40

    Yup, I also opened a ticket - errors have since abated.

     

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