Troubleshooting Uploading Files to Box using API

Hello

I am having an issue with Box API, specifically dealing with uploading files.

I have posted details of my issue on StackOverflow:

https://stackoverflow.com/questions/54717094/box-api-file-upload-and-npm-multer

I am successfully able to directly upload a file stream to Box API using node.js.

My goal is to pass a file stream through an intermediary service via multipart/form-data using the same aforementioned successful code. However, it fails, status code 400, and Box API does not provide any additional details as to why it is failing.

I would like to be able to troubleshoot this problem.

Is there any way I can get additional troubleshooting information through Box API?

Thank you, much appreciate your assistance.

Kourtney

March 12, 2019 20:35

If you can provide the below I'd be happy to take a look in our backend logs to get more info about the error!

the full body response of the error
a date/time/timezone you received the error (must be within the last 30 days)
client ID of your application (found in the configuration tab of the dev console)

You can post a reply with this info or, if you'd feel more comfortable, you can open a support ticket by visiting support.box.com.

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