Error 400: invalid_grant (sub claim) when requesting for Enterprise Token

I was able to request an enterprise token in my local server.

But when I moved to linux remote server (aws), I keep getting invalid_grant error when requesting for an Enterprise Token. It says "Please check the 'sub' claim". I'm using the same enterprise id used in my local server.

I've added a separate public key and made sure it was set up properly in my code with the corresponding private key and password. I'm using Boxr client and this is the error:

Boxr::BoxrError: 400: {"error":"invalid_grant","error_description":"Please check the 'sub' claim."}
	from /data/medifi/shared/bundle/ruby/2.1.0/gems/boxr-1.2.0/lib/boxr/auth.rb:90:in `auth_post'
	from /data/medifi/shared/bundle/ruby/2.1.0/gems/boxr-1.2.0/lib/boxr/auth.rb:24:in `get_tokens'
	from /data/medifi/shared/bundle/ruby/2.1.0/gems/boxr-1.2.0/lib/boxr/auth.rb:32:in `get_enterprise_token'

jbower1

March 21, 2017 15:06

Were you able to resolve this? I have a similar issue - though without the migration to AWS mine's on a local instance.

stevenxl

October 31, 2017 09:37

I'm also getting this error. Any luck on setting up correctly?

Murtza

October 31, 2017 16:24

Based on the discussion in this thread, it might be a type error. Can you please confirm if you are setting enterprise id as a string?

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