Getting thumbnail for other document types

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BuyerDeck

• July 28, 2017 06:26

Hi,

We are forced to move/migrate from legacy Crocodoc/BoxView to new  BoxView. And everything was going well until I realized we can't get proper thumbnail of pdf or doc files, there's only stock(default) image for file types other than images and videos.
Is it possible that there's no thumbnail generating from content option. It was one of features we mostly used with legacy boxView.
Thanks.

 

Luka

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  Priyajeet

  • July 31, 2017 14:43

  See https://community.box.com/t5/Box-Developer-Forum/Getting-a-thumbnail/m-p/40839/highlight/true#M2814

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  BuyerDeck

  • August 01, 2017 04:12

  Thanks for quick response, that's what I needed.

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