Preview Link Opens Window with Print and Download Buttons Disabled, Shared Link Returns a 403

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Kanye

• January 10, 2018 09:51

Hi All,

Is anyone else having these issues?

 

Creating a preview link with the API:

 

BoxAPIConnection api = new BoxAPIConnection(accessToken);

BoxFile file = new BoxFile(api, fileId);

URL url = file.getPreviewLink();

 

Results in an HTML page with the download and print buttons hidden:

 

Creating a shared link with the API:

 

BoxAPIConnection api = new BoxAPIConnection(accessToken);

BoxFile file = new BoxFile(api, fileId);

Permissions permissions = new Permissions();

permissions.setCanDownload(true);

permissions.setCanPreview(true);

String url = file.createSharedLink(Access.OPEN, null, permissions).getURL();

 

Results in:

 

com.box.sdk.BoxAPIException: The API returned an error code: 403

null

        at com.box.sdk.BoxAPIResponse.(BoxAPIResponse.java:85) ~[box-java-sdk-2.8.2.jar:na]

        at com.box.sdk.BoxAPIRequest.trySend(BoxAPIRequest.java:477) ~[box-java-sdk-2.8.2.jar:na]

        at com.box.sdk.BoxAPIRequest.send(BoxAPIRequest.java:265) ~[box-java-sdk-2.8.2.jar:na]

        at com.box.sdk.BoxAPIRequest.send(BoxAPIRequest.java:240) ~[box-java-sdk-2.8.2.jar:na]

        at com.box.sdk.BoxFile.updateInfo(BoxFile.java:489) ~[box-java-sdk-2.8.2.jar:na]

        at com.box.sdk.BoxFile.createSharedLink(BoxFile.java:157) ~[box-java-sdk-2.8.2.jar:na]

0

• 

  Jason

  • January 11, 2018 15:55

  Hi , great question! 

   

  For other readers, I believe I had 's support ticket and I wanted to repost my answer here for everyone else.

   

  For the preview link, you're *very* close - in order to show the download and print buttons you need to append ?showDownload=true to the end of the URL. For example, if I have a preview link for a document at:
  
  https://jpanent.app.box.com/preview/expiring_embed/...blahblahblah
  
  You want to modify the URL to become
  
  https://jpanent.app.box.com/preview/expiring_embed/...blahblahblah?showDownload=true
  
  Reference:
  https://developer.box.com/v2.0/reference#get-embed-link
  
  I apologize that it's not called out in the SDK docs or in the "Getting Started" guide, either! I'll get a request in to quickly put in a sentence to make that more clear.
  
  For the Shared Link, that's going to be expected behavior when using the New Box View. Just like the old View API, there's not really the concept of collaborations or permissions - all you can do with the New Box View (NBV for short) is upload, download, get preview link, and get converted assets (representations). This is called out in the blue section here:
  https://developer.box.com/v2.0/docs/getting-started-with-new-box-view#section-overview
  
  Although the Java SDK has way more endpoints documented, that's because it was built for the content API, which has everything you're more familiar with in Box - things like collaborations, metadata, shared links, etc. The New Box View is a pared-down subset of endpoints, which as a package, replaces the older View API.
  
  Hope that explains it!

   

  Thanks,

  Jason

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