Shared Link without expiration

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eladfrnclz

• April 29, 2020 13:05

Hello,

 We have an integration with Box via API and one of our customers is complaining that when we create a new folder and get the shared link to the new folder there is an expiration to that link.

We are not setting the "unshared-at" parameters so I wanted to know if there is a default expiration that is set automatically? If so, how can we set the expiration to non without knowing of the user is Box paid user or not?

 

Thanks

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  jcleblanc

  • April 29, 2020 13:19

  Hi ,

   

  This is most likely an enterprise-wide content setting. If someone with admin access to your Box enterprise can go to the Enterprise settings content & sharing page (alternately from the admin console go to Enterprise Settings -> Content & Sharing), then scroll down the page until you get to the "Auto-Expiration" section. In that section you'll see options for when to auto-disable shared links. Most likely that's the culprit here.

   

  - Jon

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  eladfrnclz

  • April 29, 2020 13:27

  Thanks for the quick answer Jon.

  So does this means that when I am using the API and calling the create shared link (and not specifying the 'unshared_at' param) I am not setting any expiration?

   

  Thanks

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  jcleblanc

  • April 30, 2020 12:02

  Hi ,

   

  That's correct, if no unshared_at parameter is set in the API then it'll use the default settings of the enterprise.

   

  - Jon

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