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Box Status

Mac OS Catalina 10.15.7

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IT ADMIN

Box Drive and Box Sync UI does not launch on MacOS 10.15.7.  Several users across multiple orgs reporting.  Here's a log:

2020-09-25 13:14:19.433 Box UI[1989:22356] INFO: Listening on path /Users/USERNAME/.Box_UIServer
2020-09-25 13:14:19.435 Box UI[1989:22356] ERROR: Connect error: Connection refused

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  • Brent

    This sounds like something that is best supported by the Box Product Support Team. To get in contact with them click the “Contact Support” link above to find the support channels available for your account.

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