Box running very lagged 10/19/20 9:20AM EST

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Aldo Tarantini

• October 19, 2020 13:20

hi - today i find the Box for web and Box for windows 10 to be extremely laggy with folder navigation taking 10 seconds or more to load. File transfer are taking a long time and in some cases are not completing leaving me with errors. I am not dealing with large files ( just pdfs) on a gigabit connection.

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  Dulcie Cattrell

  • October 19, 2020 13:36

  Same experience here too.

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  Brent

  • October 19, 2020 13:54

  You may be experiencing symptoms related to an issue our Engineering team is currently investigating. We’ve posted an update on our Status Site at https://status.box.com. Please check there for updates.

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  Cindy Murdoch

  • October 19, 2020 14:09

  Us too. Thanks for the update Brent!

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  Joan Noe

  • October 19, 2020 14:39

  Same issues with our team.  We'll monitor the updates.

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  Ilene Weismehl

  • October 19, 2020 16:38

  Us too. Thank you for the update.

   

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