What happens to APP when the creator is deleted

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Lenney Yip

• October 22, 2020 21:12

When the creator of an APP is deleted, does the app continue to function? 

 

I have a request for a service account in Box so the app is not tied to a person.  They are afraid the app will stop working if the creator account is deleted.

Thank you

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  Kourtney

  • October 22, 2020 21:50

  Hey Lenney, 

  The app will still continue to function. What I mean by orphaned is that no one will have access to edit the application within the developer console. If this occurs, the only way to re-gain access to the application is to work with our support team. Hope that helps clarify! 

  Best, 

  Kourtney

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  Lenney Yip

  • October 22, 2020 21:22

  I found this post https://support.box.com/hc/en-us/community/posts/360049153294-What-happens-to-custom-apps-created-by-a-user-when-that-user-s-account-is-removed-

   

  The post suggest the APP will be orphaned.  But does the APP still work if it is orphaned? The the Box Admin assign a collaborator to the APP?

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