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Comments

7 comments

  • Jane Geddes

    I have the same problem. I was getting a message that a download was in progress, but there's no status bar. I never got the download. I tried a smaller, different file type; it said I need to  contact my system admin (which is me). Is there a security setting that needs to be adjusted?

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  • Box User

    This happening to me now.. has anyone found a solution?

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  • dud nan

    If the url of your sharefile link starts with www.box.com/s/xxx(file id),  it's probably outdated (not the file)

    I had the exact same issue few days ago, I simply changed the url from 'www.box.com/s/xxx(file id)' to 'app.box.com/s/xxx(file id)'

    Then press the download button. You may also download it from your account.

    I'm not a programmer so I can't explain why this happens.

    Sorry if this doesn't help. at least it works for me. 

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  • Lisa Sönnichsen

    Thank you so much that helped a lot!

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  • fx3

    It worked!! thank you!

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  • Hel Nik

    thank you dud nan!

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  • MzTina

    Wow dud nan totally worked! Thanks so much!

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