We integrate with Box to retrieve folders and files for searching content. We have found a scenario where certain files are not returned in the GetFolders/Files list.
The user has 7 subdomains that roll up to one Box account, all under the same admin account for auth purposes.
When user in subdomain 1 shares a folder/file with subdomain 2, the folder/file is returned when searching the second user's account (subdomain 2). If that second user creates a file in the shared folder, the file is created with subdomain 1 user marked as 'Owner' and subdomain 2 marked as 'Editor' even though they created the file.
Our issue: When searching subdomain 2 account, the files they created are not being returned, only the files originally shared from subdomain 1. The customer feels this worked previously, so I am trying to determine if there was a change in Box.
Any help is appreciated.
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