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Tracking unapproved/unauthorized usage on Box.

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ruchikosh
  • Edited

Our box environment allows addition of external users to our folders.

We have seen a case where users create free box accounts to use third-party unapproved integrations add their free email account to box folders to perform upload download.

Since these free accounts are not managed we cannot run reports to track the unauthorized usage.

What is the best way to find out if a non managed user is using a non approved tool to upload or download content?

Any suggestions around this are welcome, in case anyone has setup anything in their environment to track such cases,

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2 comments

Date Votes
  • Susie Lu

    I just received that my password is changed on  my box.com account.  I DID NOT change my password.  Who may have done it?  Also, some files got deleted which you notified me by e-mail.  How can I stop someone else from deleting files in my box.com account?

     

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  • Mark Patrick

    Just got an official looking email that someone logged into my Box account from a foreign country.  Changed my password and turned on two-factor authentication, but I'm wondering what else we are supposed to do?  See above for similar concerns...

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