Getting 415 while file metadata of zip files

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  • Official comment
    Kourtney

    Hello Bharath, 

    Are you able to provide the full body response of the 415 error? I'm specifically looking for the request ID, which would be most helpful. Alternatively, an API key (aka client ID) and timestamp (including timezone) would be great so I can take a look in our logs. 

     

    Best, 

    Kourtney 

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  • Bharath_N_V

    Kourtney,

     

    Sorry for late reply. 

    {"type":"error","status":415,"code":"unsupported_media_type","help_url":"http://developers.box.com/docs/#errors","message":"Previews for 'com' files are not yet supported.","request_id":"ayp2mxgkd5txkrr8"}

     

    client_id: m39qjq7ae3b9ixf2xmvck7nbc7rdisn7

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  • Bharath_N_V

    We are still getting this error for different files. Recent request id is as follows:

    BOX-REQUEST-ID=0ac9432729c96222928562706dab25401, timestamp=1608082434326

    Any update on this please?

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