Box zip_download API

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  • Official comment
    Kourtney

    Hello Saurabh, 

    A 404 indicates that the user associated with your access token does not own or collaborate on the content you're trying to download. To confirm which user is associated with your token, I recommend using the get current user endpoint. To resolve this error you will either need to obtain a token for a user that already has access or add this user as a collaborator.  

    Best, 

    Kourtney

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  • Saurabh Deshpande

    I am able to download individual files using the API but not the zip download. The zip download simply returns an empty zip file. 

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  • Kourtney

    Hmm that's strange. Would you be able to provide your client ID (aka api key) so I can take a look at our backend logs for more info? 

     

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  • Saurabh Deshpande

    Okay to post that on public forum ?

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  • Saurabh Deshpande

    Hello Kourtney. Can you tell me if it is safe to provide that client id on a public forum ?

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