Pending Reauthorization

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Abhishek Mitra

• November 12, 2020 18:52

My app's authorization status is stuck at "Pending Reauthorization", I am not sure whose approval is required? I am the admin of this app and I did not receive any notification for approval. Could you please help?

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  Kourtney

  • November 12, 2020 19:39

  Hello Abhishek, 

  This is referring to approval by your Enterprise's Primary Admin. Are you familiar with who this is? 

  Best, 

  Kourtney

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  Abhishek Mitra

  • November 12, 2020 19:59

  Hi Kourtney,

  Thanks for responding. Unfortunately I am not sure who is the primary admin for our enterprise, is there a way to find out? Also if this is not approved then will I not be able to use the APIs? e.g. will I be able to get the JWT access token using non SDK method?

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  Abhishek Mitra

  • November 12, 2020 20:02

  Also could you please help me with some documentation on how to use these APIs using Oracle PLSQL? e.g. if I want to follow the process mentioned in https://developer.box.com/guides/authentication/jwt/without-sdk/#section-step-5-construct-the-oauth2-request using PLSQL?

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