403 Forbidden error when trying to get information of an account

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Priya Admin Anand

• January 08, 2021 12:33

Hi all,

I am working on Box integration with sailpoint IIQ. The account integrated with sailpoint has the admin access. But when the api call is made from IIQ for reading the content of an account, it throws 403 forbidden exception. 

https://api.box.com/2.0/folders/0/items?fields=type,id

Please could anyone suggest what could be the possible solution to this?

 

Thanks

Priya

 

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  Kourtney

  • January 08, 2021 16:58

  Hey Priya, 

  I can take a look in our backend logs to pinpoint the exact reason for the 403. In order to do so I will need a bit more information. Can you please provide the user ID of the Admin account hooked up to the integration and an example date/time/timezone you received the error?

  Best, 

  Kourtney, Box Developer Advocate 

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  John Schulte

  • September 02, 2021 18:39

  I would like to know more about connecting Sailpoint IIQ to BOX, purely for user lifecycle management - where can I get started?

   

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  Kourtney

  • September 02, 2021 20:22

  Any integrations between Sailpoint and Box are owned by Sailpoint and therefore documentation would have to be provided from their side! 

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