Error: "Sync files failed. Folder deleted on sync"

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6 comments

  • OCE-scanner

    we also have a sync problem between Cloud, NAS and Desktop version

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  • SHIVA KUMAR C

    Same error message & Couldn't complete the Sync from Box folder to local drive. Kindly advise how to remove the download restriction. Thanks.

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  • Jeff Hardin

    Same problem for me! The files Box claims are involved have no icon and no name, so I can't locate them tome them...

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  • Steven Horn

    I am having the same problem. The error keeps coming back no matter how many times I quit the box sync app or restart my computer. The error does not identify the two files that are causing the error, so I cannot delete, re-create or move them to another folder. Do I need to open a troubleshooting ticket or is someone at box.com already monitoring this issue?

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  • M TOUATI LAQHILA

    J'ai supprimé par inadvertance un dossier

    Comment le restaurer.?

    Un message m'indique que la restauration du dossier est verrouillée

    Comment le déverrouiller?

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