Need assistance on deleting a Box account

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Information Technology

• December 18, 2024 15:15

Hi! 

We need an assistance from your team to delete the Box account for <personal information-redacted>. We can't create an account for her on our organization since she already have an account with the same email address but in other organization.

Error message when creating her account: "Email already used in a Box account but not associated with an enterprise". 

I hope to hear from you very soon. Thank you! 

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  Information Technology

  • December 18, 2024 16:41

  Please disregard this. All good with it, thanks! 

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