Cannot upload on android

could not upload with either box app, edge or chrome in android phone

"some uploads failed - something went wrong"

what I have tried:

-different type of files in different locations, all under 100mb

-restarted the phone

-changed the permission for edge to allow storage permisisons. Chrome already had the storage allowed

-force closed > deleted cache and data

-reinstalled the app from app.box.com (not on playstore)

-I am viewer/uploader on these files (can upload files on PC but not on phone)
android version 10 software V405UA30

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